An easier way to manage diabetes

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Introducing the Healthfirst Cares powered by Welldoc® App. The Healthfirst Cares App is more than an app. It’s an easy-to-use tool that can help you manage your diabetes and make better choices about your health — while making strong links to care teams.
Imagine — a personal diabetes coach on your smartphone or tablet at no cost to you.
WHY THE HEALTHFIRST CARES APP?

Diabetes care - anytime, anywhere

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Sync devices and
stay connected
By connecting with 400+ smart devices and data sources, including fitness trackers and blood sugar meters, track the most important vital signs — and gain access to all health metrics in one place.
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Make better
health choices

Get real-time, personalized feedback, digital coaching, insights, and training to better understand and work toward better health every day.
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Help your doctor
deliver better care

Share health data and insights to guide important discussions and choices during and between visits.
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Understand how
diet affects health

Learn how food affects the mind and body. Simply snap a picture of a meal to get food information or explore tools like the Meal Planner and Restaurant Helper.
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Use smart reminders

Set up medication reminders by simply entering your medications or securely import them from the pharmacy — so that you never miss a dose. You can also set reminders to help you stay on track with your diabetic screenings and tests.
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Track fitness and
troubleshoot sleep

Understand how sleep and exercise affect you. Problem-solve sleep issues and find a new fitness drive.

Download the Healthfirst Cares App

Healthfirst is committed to helping you track your healthcare and your diabetes — between office visits.

ON SMARTPHONE OR TABLET
The Healthfirst Cares powered by Welldoc App is now available to eligible Healthfirst members.
Get started with your Healthfirst Cares access directly from your the Healthfirst NY Mobile App!
If you already have the Healthfirst NY Mobile App:
  • Just log in and tap “Manage your diabetes with the Healthfirst Cares powered by Welldoc App.” You’ll then be able to download and use the Healthfirst Cares App.
If you don’t have the Healthfirst NY Mobile App:
  • Get it today (free for iOS and Android). Once you’ve logged in to Healthfirst NY, tap “Manage your diabetes with the Healthfirst Cares powered by Welldoc App.” You’ll then be able to download and use the Healthfirst Cares App.
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QUESTIONS?
If you need help or have any questions, please call the Member Services phone number on your Member ID card.
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ON SMARTPHONE OR TABLET
The Healthfirst Cares powered by Welldoc App is now available to eligible Healthfirst members.
Get started with your Healthfirst Cares access directly from the Healthfirst NY Mobile App!
If you already have the Healthfirst NY Mobile App:
  • Just log in and tap “Manage your diabetes with the Healthfirst Cares powered by Welldoc App.” You’ll then be able to download and use the Healthfirst Cares App.
If you don’t have the Healthfirst NY Mobile App:
  • Get it today (free for iOS and Android). Once you’ve logged in to Healthfirst NY, tap “Manage your diabetes with the Healthfirst Cares powered by Welldoc App.” You’ll then be able to download and use the Healthfirst Cares App.
QUESTIONS?
If you need help or have any questions,
please call the Member Services phone number on your Healthfirst Member ID card.

Quick tips

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Connect devices

Every health journey begins with a single step. Once devices are synced, data can be immediately uploaded to the Logbook.

Go to: More > Connections & Devices > Glucose Meter
Or go to: More > Connections & Devices > Health and Fitness Trackers
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ADD MEDICATIONS

Personalize the experience. Automatically import medications from pharmacy or patient portals — add them manually.

Go to: More > Medications > Import Medications
Or go to: More > Medications > Create/Update Medication List
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ADJUST SETTINGS

Customize the experience. Modify settings and ensure that the Healthfirst Cares App is synced to daily schedule, language, and email preferences.

Go to: More > Settings > My Daily Schedule
Go to: More > Settings > My Preferences > Language
Go to: More > Settings > My Preferences > Marketing Emails and Product Emails
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TRACK PROGRESS

Easily track your progress with reports that analyze your data to show trends and patterns that help you better understand what affects your health.

Go to: Logbook in navigation> View Logbook,
Overview, Trends

Healthfirst Cares is indicated for use by healthcare providers (HCPs) and their patients – aged 18 years and older – who have type 1 or type 2 diabetes. Healthfirst Cares is intended to provide secure capture, storage, and transmission of glucose data as well as information to aid in diabetes self-management. Healthfirst Cares analyzes, and reports glucose test results and supports medication adherence. In addition, Healthfirst Cares provides coaching messages (motivational, behavioral, and educational) based on real-time glucose values and trends. It includes software intended for use on mobile phones or personal computers in the home or in professional healthcare settings. The software also allows for entry of other diabetes-related healthcare information and provides educational information.

The following Healthfirst Cares insulin management feature is for prescription use only:

  • For bolus insulin users with type 1 or type 2 diabetes, Healthfirst Cares includes an insulin dose calculator* to allow patients to use their prescribed regimen to calculate a dose of bolus insulin for a given amount of carbohydrates and/or glucose value.

Healthfirst Cares is not intended to replace the care provided by a licensed healthcare professional, including prescriptions, diagnosis, or treatment.

*Insulin Dose Calculator may also be referred to as Insulin Calculator

Healthfirst is the brand name used for products and services provided by one or more of the Healthfirst group of affiliated companies

The privacy and security of your personal information is very important to us. We protect it in accordance with the Health Insurance Portability and Accountability Act.

App Store and the Apple logo are registered trademarks of Apple Inc. Google Play and the Google Play logo are trademarks of Google LLC. All other trademarks are the property of their respective owners.

©2022 Welldoc, Inc.