TL;DR
Welldoc uses a three-pillar framework for building AI in digital health that focuses on a strong data platform, a thoughtful development process, and measurable impact. Their Model Development Lifecycle (MDLC) is a collaborative approach that involves defining the right problem, rigorous two-loop testing for safety and efficacy, and continuous monitoring. This process builds stakeholder trust and ensures the AI solutions are strategically aligned with business goals, leading to real-world results like improved A1C and reduced blood pressure.
The Crucial Role of a Company’s AI Approach
In the world of digital health, AI is more than just a buzzword—it’s a powerful way to solve some of healthcare’s toughest challenges. For partners seeking to innovate in this space, understanding a company’s approach to building AI is crucial. Welldoc has developed a clear framework for AI that prioritizes trust and long-term success, creating solutions that make a tangible difference for everyone.
At the heart of Welldoc’s strategy are three key pillars: a robust data platform, a thoughtful development process, and a clear focus on measurable impact. This commitment ensures our solutions are not just high-tech, but also safe, reliable, and genuinely useful.
A Thoughtful Process for a Trusted Solution
Our approach to building AI is called the Model Development Lifecycle (MDLC). This isn’t a solo mission; it’s a team effort that brings together data science, clinical, product, and engineering teams from the very beginning. This collaborative approach means our solutions are built with a deep understanding of real-world clinical and business needs.
Here’s a closer look at how this process ensures AI is a valuable asset for our partners:
- Solving the Right Problem: We start by carefully defining the problem and what success looks like. This ensures the AI features we develop address a genuine need, making them practical and effective for both providers and patients.
- Rigorous Testing for Safety and Efficacy: Welldoc has a unique two-loop testing process. First, we focus on technical accuracy, then our clinical team tests the model for safety and real-world usefulness. This dual approach gives our partners confidence that our solutions are both reliable and safe to use.
- A Commitment to Continuous Improvement: Once a model is deployed, we continuously monitor its performance and gather feedback. This proactive approach ensures our solutions stay relevant, accurate, and valuable over time.
This process is exemplified by Welldoc’s AI-powered digital coaching. Our AI provides proactive and personalized insights 24/7 to encourage long-term engagement and adherence. This commitment to evidence-based guidelines is vital for gaining the trust of both consumers and clinicians.
Why Welldoc’s Approach Matters for Partners
Ultimately, a partnership with Welldoc is about building effective solutions together. Our success rests on three key principles that are vital for any successful collaboration:
- Strategic Alignment: We ensure our AI strategy is directly connected to our business goals. This means every feature serves a purpose and aligns with a shared vision, helping our partners achieve their objectives.
- Building Stakeholder Trust: Trust is the foundation of digital health. By providing reliable, evidence-based solutions, Welldoc helps partners build trust with providers and consumers. When people trust the technology, they’re more likely to use it, which leads to higher adoption and better health outcomes.
- Delivering Measurable Impact: Welldoc’s AI isn’t just a new feature; it’s a tool for driving tangible results. Our proprietary data intelligence platform transforms fragmented data into actionable, real-time insights for users and clinicians. Our solutions have demonstrated significant outcomes, including A1C improvement, blood pressure reduction, and substantial cost savings for people with cardiometabolic conditions.
These three principles work together to build a cycle of success. Strategic alignment helps Welldoc deliver a measurable impact, which in turn builds stakeholder trust. By partnering with us, you are collaborating with a team that has a proven framework for using the power of AI to create meaningful and lasting change in healthcare.
Explore how our AI-driven solutions can be tailored to meet your organization’s specific needs.
