Health System Case Study:
Allina achieves 54% engagement with digital health
Empowering Allina’s 55+ diabetes population with Welldoc®
Allina Health—a nonprofit health system serving individuals, families, and communities across Minnesota and western Wisconsin—recognized a critical need to increase patient engagement in diabetes management. Committed to combining cardiometabolic technology with compassionate clinical support, Allina Health sought to expand its Diabetes Self-Management Education and Support (DSMES) program through a digital health solution.
The initiative was guided by the idea that active patient participation is a key component in managing cardiometabolic conditions, influencing both health outcomes and healthcare costs.
Faced with low engagement in traditional diabetes education programs, Allina Health set out to modernize its approach. By integrating Welldoc’s AI-powered platform into its Diabetes Self-Management Education and Support (DSMES) program, Allina achieved a remarkable 54% increase in engagement among newly diagnosed patients aged 55 and older—nearly 8x the national average.
The seamless integration of digital tools into Allina’s workflows enabled timely interventions, real-time patient insights, and stronger clinical outcomes for a high-risk population.
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Case Study
Key Takeaways
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54% Engagement Among Adults 55+
Compared to the national average of 7% DSMES participation. -
3.07% A1C Reduction
Among patients actively logging blood glucose in the app over 6 months. -
10-Month Average App Use
Sustained digital engagement and usage across diverse age groups. -
Streamlined Provider Workflows
With EMR-integrated health reports and targeted clinical training. -
Improved Access & Equity
Through tech assistance, peer support, and inclusive device distribution.
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1 Murali NS, Deao CE. Patient Engagement. Prim Care. 2019 Dec;46(4):539-547. doi: 10.1016/j.pop.2019.07.007. Epub 2019 Jul 31. PMID: 31655750. https://www.sciencedirect.com/
science/article/abs/pii/S0095454319300594?via%3Dihub
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