COVID-19: A Note from our Chief Medical Officer

Chief Medical Officer

Here at Welldoc, our passion is helping people living with chronic diseases by providing digital health solutions. This population is now at high risk of serious illness due to the alarming and unprecedented challenge of COVID-19. We applaud everyone in the healthcare industry working tirelessly to keep people well. We understand how disruptive yet how necessary social distancing measures are that have been implemented in most states. We understand that many people living with diabetes will be connecting with their healthcare providers remotely rather than with live visits. I am asking my own patients to reschedule any non-urgent appointments and am trying to take care of as much as possible by phone.

In this difficult time, the importance of digital health solutions is more clear than ever before. We compiled recommended insights and resources here on our website, and we will continue to update it as new information is coming often. In particular, take note of the temporary expansion of telephone visit billing for Medicare patients. We have links to those processes on our website. In addition, we will be working hard to make our digital health solutions accessible to as many people as possible during this time. For patients and providers who use BlueStar, we will share suggestions for optimizing BlueStar use to enhance the effectiveness of a remote visit for diabetes care.

If you have any thoughts, suggestions, or requests regarding how we can help our users and customers, feel free to reach out.


Mansur Signature
Mansur Shomali, MD, CM
Chief Medical Officer, Welldoc, Inc.

The information we provide at is not medical advice, nor is it intended to replace a consultation with a medical professional. Please inform your physician of any changes you make to your diet or lifestyle and discuss these changes with them. If you have questions or concerns about any medical conditions you may have, please contact your physician.


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